Cookie Policy

Last updated: August 2026

1. Introduction

LeadArc Pro Pte. Ltd. ("LeadArc Pro", "we", "us", or "our") uses cookies and similar tracking technologies on our website at leadarcpro.life. This Cookie Policy explains what these technologies are, why we use them, the categories of cookies we deploy, how long they remain active, and how you can control your preferences. This policy should be read alongside our Privacy Policy, which describes how we handle personal data more broadly, including data collected through cookies where it identifies or relates to an identifiable individual.

By continuing to browse our website after being presented with our cookie notice, you consent to the placement of non-essential cookies in accordance with this policy, unless you adjust your browser settings or use available consent tools to refuse them. Essential cookies necessary for core site functionality do not require consent but are described below for transparency.

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites function efficiently, remember user preferences, and provide aggregated information to site owners about how visitors interact with pages. Cookies may be set by the website you are visiting ("first-party cookies") or by external services integrated into the site ("third-party cookies").

Similar technologies include local storage objects, session storage, pixel tags, web beacons, and scripts that collect usage data. For simplicity, we refer to all of these collectively as "cookies" in this policy unless a distinction is necessary.

3. Why We Use Cookies

LeadArc Pro uses cookies for several legitimate purposes connected to operating and improving our marketing agency website:

• To ensure the website loads correctly and remains secure during your visit;
• To remember choices you make, such as cookie consent preferences;
• To understand how visitors navigate our pages so we can improve content structure and performance;
• To measure the effectiveness of our own marketing efforts directing traffic to leadarcpro.life;
• To detect and mitigate abusive or automated traffic that could degrade site performance.

We do not use cookies on our public website to build individual advertising profiles for sale to third parties, nor do we deploy cookies designed to collect sensitive personal data such as financial or health information.

4. Categories of Cookies We Use

4.1 Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as submitting a form or setting privacy preferences. Strictly necessary cookies enable core features including page navigation, secure access to protected areas where applicable, load balancing, and fraud prevention through basic bot detection. Because the site cannot operate properly without them, they do not require consent under most privacy frameworks, though we list them here for transparency.

Examples may include session identifiers that maintain continuity as you move between pages and cookies that record whether you have acknowledged our cookie banner.

4.2 Functional cookies

Functional cookies allow the website to remember choices you make and provide enhanced, more personalised features. They may be set by LeadArc Pro or by third-party providers whose services we have added to our pages. If you disable functional cookies, some features — such as remembered form preferences — may not operate as intended, but core browsing will remain available.

4.3 Analytics and performance cookies

Analytics cookies help us understand how visitors interact with leadarcpro.life by collecting and reporting information in aggregated, anonymised or pseudonymised form. These cookies allow us to count visits, identify traffic sources, measure page load performance, and determine which content resonates with prospective clients. The insights we derive guide improvements to site architecture, service page copy, and case study presentation.

Where analytics providers process data that constitutes personal data under the Singapore Personal Data Protection Act, we ensure appropriate consent mechanisms are in place before non-essential analytics cookies are activated. We configure analytics tools to avoid collecting unnecessary identifiers where configuration options permit.

4.4 Marketing cookies

Marketing cookies may be used to track visitors across websites and measure the effectiveness of LeadArc Pro's own promotional campaigns — for example, determining whether a visitor arrived from a LinkedIn advertisement or an email newsletter link. We use this information to evaluate return on marketing spend and refine audience targeting for our agency's business development activities. These cookies are placed only with your consent and can be withdrawn at any time.

5. Third-Party Cookies

Some cookies on our website are placed by trusted third-party services that support hosting, analytics, embedded maps, or social media integrations. These providers may process technical data such as your IP address, browser characteristics, and pages viewed. Each third party operates under its own privacy and cookie policies. While LeadArc Pro selects providers with appropriate data protection practices, we do not control how third parties use data collected through their cookies beyond the configurations we apply.

Common categories of third-party services that may set cookies include web analytics platforms, content delivery networks, and embedded mapping services used to display our Keong Saik Road studio location. We review our third-party integrations periodically and remove services that no longer meet our privacy standards or business needs.

6. Cookie Duration

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them. The retention period for each cookie depends on its purpose:

• Session cookies typically expire at the end of your browsing session;
• Consent preference cookies may persist for up to twelve months so we remember your choices on return visits;
• Analytics cookies may persist from thirty days to twenty-four months depending on the provider's standard configuration, subject to the settings we apply;
• Security-related cookies generally have short lifetimes aligned with the session or immediate operational need.

Specific cookie names and exact durations may change as we update our website or service providers. Material changes will be reflected in updates to this policy.

7. Managing Your Cookie Preferences

You have several options to control or disable cookies:

• Cookie consent banner: When you first visit leadarcpro.life, our consent tool allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
• Browser settings: Most browsers allow you to refuse or delete cookies through their privacy or security settings. Instructions are typically found in the "Help" or "Settings" section of your browser. Blocking all cookies may affect website functionality.
• Opt-out tools: Some analytics providers offer industry opt-out mechanisms. Refer to the provider's documentation for details.
• Do Not Track: Our website does not currently respond to "Do Not Track" browser signals in a uniform way, as there is no industry standard for compliance. You may use our consent banner and browser controls instead.

If you withdraw consent for non-essential cookies, previously placed cookies may remain until they expire or until you clear them manually through your browser.

8. Relationship to the Privacy Policy

Where cookie data is linked to an identifiable individual — for example, when combined with contact form submissions or client account information — it is treated as personal data and handled in accordance with our Privacy Policy. That policy describes your rights under the Singapore PDPA, including access, correction, and withdrawal of consent, as well as how to contact us with privacy enquiries.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable legal requirements, or our website functionality. When we make material changes, we will revise the "Last updated" date at the top of this page and may reset cookie consent preferences so you can review and confirm your choices. We encourage you to check this page periodically.

10. Contact Us

If you have questions about our use of cookies or wish to exercise privacy rights related to data collected through cookies, please contact:

LeadArc Pro Pte. Ltd.
18 Keong Saik Road, #02-02
Singapore 089126
Email: [email protected]
Telephone: +65 6226 3140