Terms of Service

Last updated: August 2026

1. Agreement to These Terms

Welcome to leadarcpro.life, operated by LeadArc Pro Pte. Ltd. ("LeadArc Pro", "we", "us", or "our"), a marketing agency with its principal place of business at 18 Keong Saik Road, #02-02, Singapore 089126. By accessing or using our website, submitting an enquiry through our contact form, or engaging with our content, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must discontinue use of our website immediately.

These Terms constitute a legally binding agreement between you and LeadArc Pro. They apply in addition to any separate written contract, proposal, or statement of work that governs a paid client engagement. Where a signed client agreement conflicts with these Terms, the signed agreement prevails for that specific engagement.

2. About Our Services

LeadArc Pro is an independent marketing agency offering strategic brand consulting, creative development, content production, media planning and buying, performance marketing, analytics, and related professional services to businesses primarily in Singapore and the broader ASEAN region. Information presented on our website — including service descriptions, case studies, portfolio samples, blog articles, and pricing indicators — is provided for general informational purposes and does not constitute a binding offer unless confirmed in a formal written proposal accepted by both parties.

We reserve the right to modify, suspend, or discontinue any aspect of our website or service offerings at any time without prior notice. Descriptions of past campaign results are illustrative; outcomes for future projects depend on market conditions, client inputs, budget, timing, and factors outside our control.

3. Website Access and Acceptable Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use leadarcpro.life for lawful personal or internal business purposes. You agree not to use our website in any manner that:

• Violates applicable laws or regulations in Singapore or your jurisdiction;
• Infringes the intellectual property, privacy, or other rights of LeadArc Pro or any third party;
• Attempts to gain unauthorised access to our servers, databases, or connected systems;
• Transmits malware, automated scraping tools, denial-of-service traffic, or other harmful code;
• Interferes with the proper functioning of the website or imposes an unreasonable load on our infrastructure;
• Collects personal data of other users without lawful authority;
• Misrepresents your identity or affiliation with LeadArc Pro;
• Uses our contact form or email channels to send unsolicited commercial messages, spam, or abusive content.

We may suspend or terminate access to the website, without liability, if we reasonably believe you have breached these Terms or engaged in conduct harmful to LeadArc Pro, our clients, or other users.

4. Contact Form and User Submissions

When you submit information through our contact form or otherwise communicate with us, you represent that the information you provide is accurate to the best of your knowledge and that you have the authority to share it. You must not submit confidential information belonging to third parties without their consent, nor include content that is defamatory, obscene, threatening, or unlawful.

By submitting an enquiry, you grant LeadArc Pro a non-exclusive licence to use the content of your message solely for the purpose of responding to your request, evaluating a potential business relationship, and maintaining internal records. This licence does not transfer ownership of your materials to LeadArc Pro. If you become a client, ownership and usage rights for creative assets and campaign materials will be defined in your project agreement.

We process contact form data in accordance with our Privacy Policy. By submitting personal data, you acknowledge that you have read and understood that policy.

5. Intellectual Property Rights

All content on leadarcpro.life — including but not limited to text, graphics, logos, icons, photographs, video, audio, layout, design, software, and underlying code — is owned by LeadArc Pro Pte. Ltd. or licensed to us and is protected by copyright, trademark, and other intellectual property laws. The LeadArc Pro name, visual identity, and associated marks may not be used without our prior written consent.

You may view, download, and print pages from our website for personal, non-commercial reference, provided you do not modify the content and you retain all copyright and proprietary notices. Any other reproduction, distribution, public display, or creation of derivative works requires our express written permission.

Portfolio work displayed on our website may include assets owned by or licensed to our clients. Those materials are shown with permission for illustrative purposes only and may not be copied or reused without the rights holder's authorisation.

6. Client Engagements

Professional marketing services provided by LeadArc Pro are governed by separate contractual documents, which may include master service agreements, statements of work, media authorisation forms, and change orders. Those documents will specify scope, deliverables, timelines, fees, payment terms, approval processes, intellectual property allocation, confidentiality obligations, and termination conditions.

These Terms do not replace or override a signed client contract. Prospective clients should not rely solely on website content when making commercial decisions. Formal proposals issued by LeadArc Pro are valid for the period stated therein and are subject to resource availability and acceptance by both parties.

6.1 Fees and payment

Where a client engagement is established, fees will be invoiced according to the agreed schedule. Unless otherwise stated in writing, invoices are payable within thirty days of issue. Late payments may incur interest or suspension of work as specified in the client agreement. All fees are quoted in Singapore dollars unless otherwise agreed.

6.2 Client responsibilities

Clients are responsible for providing timely feedback, accurate briefs, necessary brand assets, legal approvals, and access to relevant platforms or data required for project delivery. Delays caused by incomplete client inputs may affect timelines and may incur additional costs if agreed in the contract.

7. Confidentiality

Information exchanged during pre-contractual discussions will be treated as confidential by LeadArc Pro to the extent reasonably practicable, except for information that is publicly available, independently developed, or lawfully obtained from third parties without restriction. Formal confidentiality obligations for active client projects are set out in applicable client agreements and non-disclosure instruments.

8. Third-Party Platforms and Links

Our website may contain links to third-party websites, social media profiles, advertising platforms, analytics tools, or client properties. LeadArc Pro does not endorse and is not responsible for the content, availability, security, or privacy practices of external sites. Your use of third-party services is at your own risk and subject to the terms and policies of those providers.

When we manage campaigns on platforms such as Google, Meta, LinkedIn, or programmatic exchanges on behalf of clients, those platforms' terms of service apply in addition to our client agreement.

9. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by Singapore law. LeadArc Pro disclaims all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Case studies, testimonials, and performance metrics presented on the site reflect past experiences of specific clients and are not a guarantee of future results for your business.

Nothing on this website constitutes legal, financial, tax, or professional advice. You should consult qualified advisers before making decisions based on information found here.

10. Limitation of Liability

To the maximum extent permitted by applicable law, LeadArc Pro Pte. Ltd., its directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, including but not limited to loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility of such damages.

Our aggregate liability to you for any claim arising from or relating to these Terms or your use of the website shall not exceed one hundred Singapore dollars (SGD 100), except where liability cannot be excluded or limited under Singapore law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

For paid client engagements, liability limits and remedies will be governed by the applicable client contract, which may differ from the limits stated in these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless LeadArc Pro Pte. Ltd. and its personnel from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the website; (c) content or information you submit to us that infringes third-party rights or violates applicable law; or (d) your violation of any third-party rights. We reserve the right to assume exclusive defence and control of any matter subject to indemnification, at your expense.

12. Privacy and Cookies

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data under the Singapore Personal Data Protection Act. Our use of cookies and similar technologies is described in our Cookie Policy. By continuing to use the website, you acknowledge that you have reviewed those policies.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Singapore, and you irrevocably submit to that jurisdiction.

Nothing in this section limits any mandatory consumer protection rights you may have under the laws of your country of residence where such rights cannot be waived by contract.

14. Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us at [email protected] to describe your concern and seek an informal resolution. For client engagement disputes covered by a separate contract, the dispute resolution mechanism specified in that contract — which may include escalation, mediation, or arbitration — will apply instead of this section.

If informal resolution is unsuccessful and no separate contract mechanism applies, either party may pursue remedies available under Singapore law through the courts identified in Section 13.

15. Force Majeure

LeadArc Pro shall not be liable for any failure or delay in performing obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, utility failures, internet or telecommunications outages, civil unrest, or acts of third parties beyond our reasonable influence. We will use reasonable efforts to notify affected users and resume normal operations as soon as practicable.

16. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged in writing by an authorised representative of LeadArc Pro.

17. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. LeadArc Pro may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all of our assets, provided the assignee agrees to honour these Terms.

18. Entire Agreement for Website Use

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and LeadArc Pro regarding your use of leadarcpro.life, superseding any prior oral or written understandings on that subject. Client engagements are additionally governed by separate contractual documents as described in Section 6.

19. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page and changing the "Last updated" date. Material changes may also be communicated through a notice on our website. Your continued use of leadarcpro.life after the effective date of revised Terms constitutes acceptance of the changes. If you do not agree to updated Terms, you must stop using the website.

20. Contact Information

For questions about these Terms of Service, please contact:

LeadArc Pro Pte. Ltd.
18 Keong Saik Road, #02-02
Singapore 089126
Email: [email protected]
Telephone: +65 6226 3140
Business hours: Monday to Friday, 09:00–18:00 Singapore Time